Tuesday, February 24, 2009

BDO (Beware of Danger Online) - an experience using BDO ATM Debit Card

This learning experience of mine may serve as a WARNING for those of you who are planning to use your BDO ATM Debit Card on online transactions. Early this week I reinstalled iTunes on my PC and attempted to create an account on iTunes Store thinking that I can spend my remaining ATM balance (denominations which cannot be withdrawn through ATM terminal) on future online music purchases. I was confident to do this because iTunes came from a trusted company, Apple. On the process of registering I tried entering the card number twice but it prompted invalid so I canceled everything. Little did I know that that failed attempt would incur me deduction on my account, which I discovered later upon making a call to BDO call center. According to the phone rep it is a merging problem and that it is not recommended yet to use their Debit Card online as they are still working on making that part of their service functional. Good thing is that they are going to reverse the deduction made, which may take 10 banking days. Well, they should since it is a flaw on the service.